Business ProfileforAccurate Basement Repair

InMay, I had this company come to give me free estimate of my basement water, the gentleman came said I would need a drain tile test, and it was 450, but if I decided to have them do the work ,I don't owe the 450, if I decide to go another company I owed 450. I signed for the drain tile test, they came and he told me yes I needed them,he then said he would send me a quote for the repair, asked did I want them to remove all the paneling from basement, I said no I would do,, so wasn't going to add to quote he didn't ask me to pay the ******, then he called me that evening and said he noticed something by foundation, and was concerned of problem and may need excavation and beams, but he said I needed to remove all paneling, so he could inspect and see what needed done, I did that ,and had independent basement man come to give his opinion( ***************) , he doesn't repair just gives his recommendation. The person who came was not happy that I had this review, "stating on phone why would I pay him ,when they were going to give me recommendations, well he came inspect and then told me, that he would go back to office and would send me the quote based on what they felt needed done. I said okay and he never emailed me, never called, me never texted me, I never heard from company, until 2 days saying I owed 450. And that they didn't owe me an estimate as I didn't have to have them do the work based on a estimate if they had given me.. What, how can I go with their company if I don't know what they want to do, how much will cost? Their website says call or fill out form or "Free estimates. Based.on emails with company, the day of drain tile test should have asked for money( which I would have paid), but he said he was sending me the quote of work to be done. Can you please help me somehow. Thank you ****