Business ProfileforABT Foundation Solutions

On June 27 ********************************************************************************************************************* my basement. They broke my water supply pipe from my well. and did not use dust containment practice nor wet the concrete while busting concrete. They opened my basement windows and left my door to the upstairs open along with the exterior door. Thus filling my entire house with fine concrete dust. They also left an extremely rough and diverted finish to the poured concrete. The salesperson who sold me this product reassured me that there would be no dust problem and the floors would be finished to a nice smooth finish. When I discover the broken pipe and that I had no water supply I immediately called ABT and told them I need water because I have stage Iv prostrate cancer. I needed to use my toilet, and wash myself, plus have drinking water for meds. They said they would return my call that day They did not. I called and left messages 19 more times that week. No reply until I got ahold of them and insisted a return call. Finally a manager returned my call and asked if they could send someone to look and if I could send a picture of the pipe. I said yeas and sent picture. A few days later the Company VP called and told me he would set up a conference call with me and the sales rep and a manager. That never happened . After that I stated to receive phone calls demanding payment of the remaining bill. I alway told them that payment would be withheld until I could get estimates for damages and then the bill could be resolved. It took a while to get estimate as business were extremely busy and short of help. Before I could could get estimate I received letter from their attorney stating legal proceedings had started and they were placing a lean on my home. As to this day they have refused to admit damage nor send anyone nor attempted to resolve the issue.