BBB Business Review
This Business is not BBB accredited
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This company offers carpet, vinyl, laminate, hardwood, caramic tile and custom area rugs.
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Factory Direct Flooring include:
- Failure to respond to 3 complaints filed against business
- 1 complaint filed against business that was not resolved
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMr. Todd R. Timmerman, Registered Agent
Floors - Hardwood
Products & Services
Factory Direct Flooring sells the following brand(s): Mannington, Mohowk, Southwinds
Hours of OperationMonday - Friday, 9:00 am - 8:00 pm
Saturday, 10:00 am - 3:00 pm