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Description

This company offers retail sale and installation of cabinetry, flooring, countertops and carpeting.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Decker's Floor to Ceiling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Decker's Floor to Ceiling include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Decker's Floor to Ceiling
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: July 28, 1998 Business started: 04/01/1995 in WI Business started locally: 04/01/1995 Business incorporated: 04/05/1995 in WI
Type of Entity

Corporation

Business Management
Mr. Brien D. Plunkett, President
Contact Information
Principal: Mr. Brien D. Plunkett, President
Business Category

Floor Materials - Retail Kitchen Cabinets & Equipment - Household Plumbing Fixtures, Parts, Supplies - Retail Tile - Non-Ceramic - Contractors & Dealers Windows Floor Waxing, Polishing & Cleaning Stone - Natural Hardwood Floor Contractors Cabinet Refacing Vinyl Flooring Blinds Contractors - Flooring Floors - Hardwood Hardwood Floor Maintenance Window Coverings Floors - Laminate Floor Coverings & Installation Windows - Vinyl Tile - Ceramic - Contractors & Dealers Windows - Installation & Service Countertops Doors Floor Covering Stores (NAICS: 442210)

Alternate Business Names
Decker Design, Inc.
Industry Tips
Contractor Certification (Dwelling)
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Email Addresses

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On 06/03/2013, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 1-13-12826. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to US Bankruptcy Court - Western District Wisconsin 780 Regent St. Suite 304 Madison WI 53715 for resubmission to that court. The case number should be entered on the form.