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BBB Business Review

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Description

This company offers retail sale and installation of cabinetry, flooring, countertops and carpeting.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Decker's Floor to Ceiling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Decker's Floor to Ceiling include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Decker's Floor to Ceiling
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 28, 1998 Business started: 04/01/1995 in WI Business started locally: 04/01/1995 Business incorporated 04/05/1995 in WI
Type of Entity

Corporation

Business Management
Mr. Brien D. Plunkett, President
Contact Information
Principal: Mr. Brien D. Plunkett, President
Business Category

Floor Materials - Retail Kitchen Cabinets & Equipment - Household Plumbing Fixtures, Parts, Supplies - Retail Tile - Non-Ceramic - Contractors & Dealers Windows Floor Waxing, Polishing & Cleaning Stone - Natural Hardwood Floor Contractors Cabinet Refacing Resilient & Vinyl Flooring Blinds Contractors - Flooring Floors - Hardwood Hardwood Floor Maintenance Window Coverings Floors - Laminate Floor Coverings & Installation Windows - Vinyl Tile - Ceramic - Contractors & Dealers Windows - Installation & Service Countertops Doors Floor Covering Stores (NAICS: 442210)

Alternate Business Names
Decker Design, Inc.
Industry Tips
Contractor Certification (Dwelling)
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.