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BBB Business Review

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BBB Accredited Business since

Hometown Flooring, Inc.

Phone: (414) 581-3744 Fax: (262) 349-4428 2012 Harris Highland Dr, Waukesha, WI 53188 http://www.hometownflooringinc.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company provides sales and installation of carpet, laminate, stone, vinyl, linoleum, ceramic and porcelain tile, pre-finished wood, and natural stone flooring including granite, marble and slate quartz. The company also provides countertop installation, backsplashes and bathroom remodeling services. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hometown Flooring, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hometown Flooring, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hometown Flooring, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 06, 2013 Business started: 09/24/2009 in WI Business started locally: 09/24/2009 Business incorporated 09/24/2009 in WI
Type of Entity

Corporation

Business Management
Mr. Michael R. Carr, Vice President Ms. Kaylen M. Snoda, President
Contact Information
Principal: Mr. Michael R. Carr, Vice President
Business Category

Floor Coverings & Installation Tile & Marble Tile - Ceramic - Contractors & Dealers Granite Carpet & Rug Dealers - New Countertops Marble - Natural Stone - Natural Tile Sales Bathroom Remodeling Quartz Slate Resilient & Vinyl Flooring Contractors - Flooring Floors - Laminate Floor Covering Stores (NAICS: 442210)

Additional Information

This company does not pull permits. 

Industry Tips
Contractor Certification (Dwelling) Construction Laws-Wisconsin Residential Home Improvements
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.