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BBB Accredited Business since

ServiceMaster Restoration Services of Madison

Phone: (608) 285-7017 Fax: (608) 285-7018 4410 Duraform Ln, Windsor, WI 53598 View Additional Email Addresses

Click for BBB Rating on ServiceMaster Restoration Services of Madison

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company specializes in cleaning and fire/water disaster restoration services for residential and commercial clients.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ServiceMaster Restoration Services of Madison meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for ServiceMaster Restoration Services of Madison. BBB of Minnesota and North Dakota has the full report as that BBB handles all complaints for ServiceMaster Restoration Services of Madison.

Additional Information

BBB file opened: February 25, 2011 Business started: 01/01/2004 in WI Business started locally: 01/01/2004 Business incorporated 09/09/2010 in MN
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Denise Hedden, President Mr. Randy Hedden, General Manager
Contact Information
Principal: Ms. Denise Hedden, President
Principal: Mr. Randy Hedden, General Manager
Business Category

Fire & Water Damage Restoration Janitor Service Carpet & Rug Cleaners Carpet and Upholstery Cleaning Services (NAICS: 561740)

Alternate Business Names
Specialty Contracting Services-Madison, LLC
Industry Tips
Carpet Cleaning Services-How to Get Your Money's Worth

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.