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This company handles both Insurance and Non-Insurance claims, specializing in: Water and Flood Damage, Fire and Smoke Damage, Mold and Biohazard Mitigation and Remediation, Smoke and Odor Damage, Commercial and Residential Carpet and Upholstery Cleaning, HVAC Furnace and Air Conditioning, Vent and Ductwork Cleaning. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ServiceMaster Fire and Water Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for ServiceMaster Fire and Water Services include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

4 Customer Reviews on ServiceMaster Fire and Water Services
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: September 01, 2010 Business started: 07/01/1973 in WI Business started locally: 09/01/2010 Business incorporated: 12/30/1992 in CO
Type of Entity


Business Management
Ms. Sharon Rosine, Owner Ms. Jenny Jendusa, Business Development Manager
Contact Information
Principal: Ms. Sharon Rosine, Owner
Business Category

Fire & Water Damage Restoration Furniture Cleaning Odor Neutralizer Smoke Odor Counteracting Service Crime Scene/Trauma Clean Up Upholstery and Rug Cleaning Basement - Remodeling Fire Damage Restoration Water Damage Restoration Air Duct Cleaning Cleaning Services Kitchen Remodeling Upholstery & Carpet Cleaning Flood assistance Remodeling Services Cleaning Services - Commercial Office Water Mitigation Fire & Flood Emergency Service Fire & Smoke & Water Clean Up Recreational Vehicles - Carpet & Upholstery Cleaning Mold & Mildew Remediation Fire Mitigation Construction & Remodeling Services Insurance - Fire & Flood Specialists Disinfectants & Germicides Accident Reconstruction Service Auto Upholstery Cleaning Carpet & Rug Cleaners Deodorizing & Disinfecting Duct Cleaning Residential Remodelers (NAICS: 236118)

Products & Services

ServiceMaster Fire and Water Services sells the following brand(s): Servicemaster

Alternate Business Names
Rocky Mountain Service Systems ServiceMaster of Lake Geneva
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


What is BBB Advertising Review?

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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