BBB Business Review

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This business is not BBB accredited.

Certi-Dry /Crown Flooring

Additional Locations

Phone: (608) 223-1600 2401 Daniels St, Madison, WI 53718 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Certi-Dry provides water and fire damage restoration services.  Crown Flooring provides flooring sales and installation of tile, hardwood, laminate, vinyl flooring and area rugs.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Certi-Dry /Crown Flooring include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Certi-Dry /Crown Flooring
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 21, 1999 Business started: 10/10/2003 in WI Business started locally: 10/10/2003 Business incorporated 10/10/2003 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
Phone Number: 608-266-2112

Type of Entity


Business Management
Mr. Dave R. Meyer, President / Owner Ms. Jamie J. Meyer, Vice President/Owner Mr. Eric Doleman, Project Manager Mr. Bob Hocking, Sales / Crown Flooring Ms. Jennifer Lueck, Business Development / Crown Flooring Ms. Lisa Olsen, Administrative Assistant / Marketing Ms. Gina Senger, Sales / Crown Flooring Mr. Brian Thiede, Store Manager / Crown Flooring
Contact Information
Principal: Mr. Dave R. Meyer, President / Owner
Principal: Ms. Jamie J. Meyer, Vice President/Owner
Business Category

Fire & Water Damage Restoration Odor Neutralizer Smoke Odor Counteracting Service Hardwood Floor Contractors Tile Sales Water Damage Restoration Contractors - Flooring Floors - Hardwood Upholstery & Carpet Cleaning Floors - Laminate Carpet Installation Fire & Smoke & Water Clean Up Carpet Layers Tile - Ceramic - Contractors & Dealers Carpet & Rug Dealers - New Carpet & Rug Cleaners Deodorizing & Disinfecting Floor Covering Stores (NAICS: 442210)

Alternate Business Names
Certi-Dry Crown Flooring United Investments Group Inc.
Industry Tips
Contractor Certification (Dwelling) Carpet Cleaning Services-How to Get Your Money's Worth Home Improvements

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.