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          Find a Location

          HSA Bank has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • HSA Bank

              605 N 8th St Ste 320 Sheboygan, WI 53081-4525

            • HSA Bank

              211 N Wisconsin Dr Sheboygan, WI 53083-1118

            • HSA Bank

              PO Box 939 Sheboygan, WI 53082-0939

            • HSA Bank

              605 N 8th St Ste 320 Sheboygan, WI 53081-4525

            • HSA Bank

              PO Box 10305 Watebury Waterbury, CT 06726-0305

            Business ProfileHSA Bank

            Financial Services
            Multi Location Business

            Additional business information

            Additional Info:
            HSA Bank is a division of Webster Bank, N.A.
            See all additional business information

            Contact Information

            605 N 8th St Ste 320

            Sheboygan, WI 53081-4525

            Get Directions
            Visit Website
            (800) 357-6246

            Customer Reviews

            1.09/5

            Average of 32 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            102 complaints closed in last 3 years

            45 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company states that they offer health care account administration and health savings accounts.

            Business Details

            This is a multi-location business.

            Find a Location

            HSA Bank has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • HSA Bank

                605 N 8th St Ste 320 Sheboygan, WI 53081-4525

              • HSA Bank

                211 N Wisconsin Dr Sheboygan, WI 53083-1118

              • HSA Bank

                PO Box 939 Sheboygan, WI 53082-0939

              • HSA Bank

                605 N 8th St Ste 320 Sheboygan, WI 53081-4525

              • HSA Bank

                PO Box 10305 Watebury Waterbury, CT 06726-0305

              Location of This Business
              605 N 8th St Ste 320, Sheboygan, WI 53081-4525
              BBB File Opened:
              2/24/2006
              Years in Business:
              27
              Business Started:
              4/1/1997
              Business Started Locally:
              4/1/1997
              Business Incorporated:
              9/10/1986
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • HSA Bank, a Division of Webster Bank, N.A.
              • Webster Bank, N.A.
              Business Management
              • Kirk Hoewisch, Manager
              • Itamar Romanini, Manager
              • Wally Fick, Manager
              • Dean D. Mason, CEO
              • Judy Brown, Vice President of Customer Service
              Contact Information

              Principal

              • Wally Fick, Manager

              Customer Contact

              • Judy Brown, Vice President of Customer Service
              Additional Contact Information

              Fax Numbers

              • (877) 851-7041
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to shop for financial services

              Customer Complaints

              102 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/29/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              HSA Bank notified me in February that my previous receipts for orthodontic treatment were insufficient and that Id need to pay the $2,000.00 from my flexible spending reimbursement back.I sent them documentation at the date of service 7/18/23, again in Oct 2023 via email, and an additional receipt via fax on 3/29/2024. The orthodontist said theyve never seen anyone have to keep asking them for additional receipts the way Ive been asked.After the last faxed receipt on 3/29/2024, I called HSA and they could not verify receipt of the fax, and would not commit to contacting me to let me know the fax was received. This is an issue for me, as they notified me in writing that Id have to pay $2,000 back without acceptable documentation.I would like someone to contact me if they feel the documentation is not sufficient before trying to ask for the $ back via the **** The customer service is terrible at this institution.I asked for a supervisor, and they put me on hold indefinitely with no help.
              Read More
              Read 101 More Complaints

              Customer Reviews

              32 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Bob T

              04/12/2024

              The WORST excuse for a bank ever, a ripoff, huge mistake, Avoid running no look-back !!!!I have an HSA account with these crooks that I thought a wise decision offered by my employer. Conceptually, a tax free savings account for health use. Well, this "savings account has $2.50/mo fees, unheard of for a savings account. I'm healthy so don't use it. These crooks took about half the balance in $2.50 increments per month. The tax would be a fraction of that thereby defeating the reason or basis. Now I can't get the rest of the money out. Their website is dysfunctional and the telephone service agent tried to guide me to dead links etc. and gave up. There is a $25 fee to close the account and a $2.50/mo fee to leave it in there till it's bled out. This bank is a scam predicated on HSA services which is a particularly egregious market for a con. Total delinquency with regards to fiduciary responsibility, basically a RIPOFF !! Another 'healthcare' trap. Poor to worst ratings everywhere reviews are found. Please consider a bank you've heard of.
              Read 31 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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