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Phone: (608) 850-3999 View Additional Phone Numbers 203 E Main St, Waunakee, WI 53597
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Invisible Fence of South Wisconsin include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Cam Robinson, Owner
Related BusinessesLawnBott of the Great Lakes, LLC
Fence Contractors Pet Supplies & Foods - Retail Fence - Sales, Service & Contractors Pet Fencing & Containment Systems Pet Training - Dog Support Activities for Animal Production (NAICS: 115210)
Products & Services
Invisible Fence of South Wisconsin sells the following brand(s): Drinkwell, Invisible Fence Brand, Invisible Fence, PetSafe Pro, PetSafe., PetSafe, PetSafe Pro, SportDog
Invisible Fence of South Wisconsin offers the following product(s): Bark Collars, Fences, Pet Containment Systems, Remote Training Collars
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
Alternate Business NamesInvisible Fence of Milwaukee Invisible Fence of the Badgerland, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
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Additional Phone Numbers
- (888) 332-3964(Phone)
- (262) 502-7831(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: I ordered the pet containment system with 4 training lesson with a trained associated. I was able to schedule all 4 lessons but the associate never showed up for the 4th lesson, which was scheduled on September 22nd . Did not heard anything during the day of the lesson then got a voicemail in the evening telling me that there were not sure where their associate was. They informed me they would call me back to set the 4th lesson, and it did never happened. On October 1st, I sent them an email asking for a refund of the 4th class since they never called me back or scheduled it. As of today, October 12th, they are in breach of their contractual obligations as they did not provide the service as signed in the contract.
Desired Settlement: I am asking that the cost of 4th lesson be refunded to me as there is no more need at this point since it has been such a long time since the last session. I am asking that $100 be refunded to me.
This business (Badgerland) was sold to Invisible Fence, Inc. from the previous owners on September 28, 2015. The customer has since been contacted and issued a refund. The customer seemed happy to hear that Invisible Fence Brand of Southern Wisconsin (Invisible Fence, Inc.) has come to the area as their new dealer. Please let us know if there are any questions or comments.
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Customer Reviews Summary