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BBB Business Review

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BBB Accredited Business since

A-1 Fence Co., Inc.

Phone: (262) 251-6766 Fax: (262) 242-0620 11040 N Buntrock Ave, Thiensville, WI 53092

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers custom made in-house fences, including picket fences, privacy fences, horse fences, pergolas and gazebos, vinyl fences, aluminum and pool fences, gates, and dumpster enclosures.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that A-1 Fence Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A-1 Fence Co., Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on A-1 Fence Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 01, 1978 Business started: 01/01/1977 in WI Business started locally: 01/01/1977 Business incorporated 06/30/1988 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Federal Motor Carrier Safety Administration
400 Seventh Street, SW, Washington DC 20590

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
Phone Number: (608) 261-8467

Type of Entity


Business Management
Mr. David K. DeZutel, President Mr. Brent Crubaugh, Sales Manager
Contact Information
Customer Contact: Mr. Brent Crubaugh, Sales Manager
Principal: Mr. David K. DeZutel, President
Business Category

Fence Contractors Fence Posts & Fittings Gates Fence - Sales, Service & Contractors Swimming Pool Enclosures All Other Miscellaneous Wood Product Manufacturing (NAICS: 321999)

Products & Services

A-1 Fence Co., Inc. sells the following brand(s): Northern White Cedar Wood Fences

Customer Review Rating plus BBB Rating Summary

A-1 Fence Co., Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.