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Click for BBB Rating on LA Fitness

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers adult health club activities and cardio fitness equipment evaluation classes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that LA Fitness meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for LA Fitness. BBB Serving San Diego, Orange & Imperial Counties has the full report as that BBB handles all complaints for LA Fitness.

Additional Information

BBB file opened: December 18, 2006 Business started: 11/01/1984 in CA Business started locally: 03/09/2007 Business incorporated 11/01/1984 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Jill Greuling, Vice President of Operations Ms. Aylin Medina, Corporate Communications Mr. Sajie Razik, District Operations Mgr.
Contact Information
Principal: Ms. Jill Greuling, Vice President of Operations
Customer Contact: Ms. Aylin Medina, Corporate Communications
Business Category

Exercise & Physical Fitness Programs Health & Fitness Program Consultants Health Clubs

Alternate Business Names
Fitness International, LLC Pro-Results

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.