BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Family Foundation Planning, LLC

Phone: (262) 521-9700 8585 W Forest Home Ave Ste 215, Greenfield, WI 53228 ! There is an alert on Family Foundation Planning, LLC !

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Family and business estate and trust planning services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Family Foundation Planning, LLC include:

  • Failure to have a required competency license
  • Government action(s) against the business

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Family Foundation Planning, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 08, 2011 Business started: 06/30/2010 in WI Business started locally: 06/30/2010 Business under new ownership as of: 06/30/2010 Business incorporated 05/13/2010 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Bar of Wisconsin
P.O. Box 7158, Madison WI 53707-7158
Phone Number: 6082573838 8007287788 Customer Service

Wisconsin State Office of the Commissioner of Insurance
P.O. Box 7873, Madison WI 53707-7873
Phone Number: 608-266-3585 state wide 800-236-8517
Fax Number: 608-266-9935 for general office
BBB confirmed that Wisconsin State Office of the Commissioner of Insurance revoked the license of Family Foundation Planning, LLC.

Type of Entity

Limited Liability Company (LLC)

Business Management
Atty. Sarah E. Laux , Owner
Contact Information
Principal: Atty. Sarah E. Laux , Owner
Related Businesses
Laux Law, LLC
Business Category

Estate Planning & Management Retirement Planning Service


Wisconsin OCI Orders $584,995 in Restitution and agent  is required to pay $632,000 in additional forfeitures

On February, 11 ,2014 after an extensive investigation by the Wisconsin Commissioner of Insurance, Wisconsin insurance agent, Sarah E. Laux has been ordered to pay $584,995 in restitution, and has been ordered to pay a $32,000 forfeiture within 31 days and an additional $600,000 forfeiture in 60 days. Her insurance license has also been revoked.  The restitution and forfeitures were the result of a default judgment.

According to the investigation Sarah E. Laux has been accused of misappropriating funds, making misrepresentations about insurance policies, and offering consumers benefits not included in the insurance policy as an inducement to sale. 

The judgement is final. 


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.