BBB Business Review

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This business is not BBB accredited.

G.M. Bentley Designs, Fine Hand Engraving

Phone: (920) 854-2787 12180 State Highway 42, Ellison Bay, WI 54210

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This company provides specialty hand engraving services, including fine hand engraving, fine jewelry, flatware service, gun and knife hand engraving, ring restorations and designer goldsmith.  Options include engraved signet rings, heraldic seals, coats of arms and family crests, Victorian monograms, ring inscription and ornamental clock dial engraving, custom white gold, gold and platinum jewelry design, necklace design, medallion engraving, heraldic/signet engraved rings, antique cushion signet rings, symbolist forged rings, school rings, as well as demos, architectural blacksmithing restoration and interactive instruction.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for G.M. Bentley Designs, Fine Hand Engraving include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on G.M. Bentley Designs, Fine Hand Engraving
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 25, 2011 Business started: 09/01/1987 in WI Business started locally: 09/01/1987
Type of Entity

Sole Proprietorship

Business Management
Mr. George M Bentley, Owner
Contact Information
Principal: Mr. George M Bentley, Owner
Business Category

Engravers - Metal Monograms Silversmiths & Goldsmiths Blacksmiths Coats Of Arms Jewelry Designers Jewelry Engravers Jewelry and Silverware Manufacturing (NAICS: 339910)

Alternate Business Names
Bentley's Renaissance Gallery & Studios

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.