BBB Accredited Business sinceAdditional Locations
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This firm is a utility featuring gas, electric, steam and water.
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A BBB Accredited Business since
BBB has determined that We Energies meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for We Energies include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 100 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||35|
|Total Closed Complaints||100|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||12|
Type of Entity
Business ManagementMs. Kerrie Hintz, Expediting Clerk, Customer Operations Mr. Gale Klappa, Chairman/CEO Ms. Tracie Kuehl, Sr. Team Leader, Customer Care Centers Ms. Joan Shafer, Senior Vice President, Customer Services Ms. Jody L. Wire , Director - Customer Care Centers Mr. John A Zaganczyk, Vice President Customer Service
Related BusinessesWisconsin Public Service Corporation
Electric Companies Natural Gas Companies Electric Power Distribution (NAICS: 221122)
Alternate Business NamesWEC Energy Group Wisconsin Energy Corporation
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview