BBB Business Review
This Business is not BBB accredited
Lab Diamonds Direct
Phone: (800) 682-1799 PO Box 251, Port Washington, WI 53074 View Additional Email Addresses
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers online sales of man-made diamonds and fine jewelry including wedding and engagement rings, pendants, earrings, and loose stones.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Lab Diamonds Direct include:
- Advertising issue(s) found by BBB
Factors that raised the rating for Lab Diamonds Direct include:
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Lee Cartwright, Director of Sales
Diamonds Gold, Silver & Platinum Dealers Jewelers - Retail Wedding Supplies & Services Internet Shopping Diamond Cutters Jewelry Manufacturers Silversmiths & Goldsmiths