BBB Business Review
BBB Accredited Business since
Phone: (262) 703-7000 Fax: (262) 703-6353 View Additional Phone Numbers N56w17000 Ridgewood Dr Corporate Office, Menomonee Fls, WI 53051 View Additional Email Addresses
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company is a department store.
A BBB Accredited Business since
BBB has determined that Kohl's Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Kohl's Corporation include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1712 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||738|
|Total Closed Complaints||1712|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||143|
Type of Entity
Business ManagementMr. Kevin Mansell, President Ms. Tammylynne Jonas, Director - Customer Service Ms. Karen Olivas, Business Performance Manager
Department Stores Department Stores (except Discount Department Stores) (NAICS: 452111)