BBB Business Review

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This Business is not BBB accredited

ForwardDental

Additional Locations

Phone: (414) 357-2040 Fax: (414) 354-3177 9052 N Deerbrook Trail, Milwaukee, WI 53223 http://www.forwarddental.com


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Description

This company offers general dentistry, children's dentistry, senior, restorative, cosmetic dentistry, periodontics, orthodontics, endodontics, oral/maxillofacial surgery, implant restoration, and sedation dentistry.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for ForwardDental include:

  • Failure to respond to 3 complaint(s) filed against business

Factors that raised the rating for ForwardDental include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

16 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 13
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 16

Customer Reviews Summary Read customer reviews

1 Customer Review on ForwardDental
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 20, 1995 Business started: 05/31/1989 in WI Business started locally: 05/31/1989 Business incorporated: 05/31/1989 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave, Room 112, Madison WI 53703
http://www.dsps.wi.gov
Phone Number: (608) 266-2112
Fax Number: 608-267-0644

Type of Entity

Service Corporation

Business Management
Ms. Laurie Schmidt, No longer with company Ms. Jacqueline Clancy, Marketing Manager Ms. Laura Gyura, Administrator Mr. Robert Trettin, President Mr. Peter Young, Vice President of Operations
Contact Information
Customer Contact: Ms. Laura Gyura, Administrator
Principal: Ms. Laurie Schmidt, No longer with company
Business Category

Dentists Dentistry - Children Dentistry - Cosmetic Dentist - Periodontist Dentist - Dental Implants Dental Hygienists

Alternate Business Names
Wisconsin Dental Group S. C.
Additional Information

The business address of 9052 N. Deerbrook Trail, Milwaukee, WI is an administrative business office only; no clinical services are offered at that location.


Customer Review Rating plus BBB Rating Summary

ForwardDental has received 2.13 out of 5 stars based on 1 Customer Reviews and a BBB Rating of C-.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.