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BBB Business Review

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BBB Accredited Business since

Valley of Wisconsin, LLC

Phone: (262) 565-6553 View Additional Phone Numbers 2460 S Commerce Dr, New Berlin, WI 53151

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company is a designer, manufacturer, and installer for outdoor structures. Products include decks, fences, porches, trellises, arbors, pergolas, gazebos, outdoor furniture, and bridges for both residential and commercial markets.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Valley of Wisconsin, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Valley of Wisconsin, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Valley of Wisconsin, LLC
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: September 09, 1993 Business started: 10/16/2009 in WI Business started locally: 10/16/2009 Business incorporated 10/16/2009 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave., Room 112, Madison WI 53703
Phone Number: (608) 266-2112
Fax Number: (608) 267-0644

U.S. Department of Transportation
400 7th Street, SW, Washington DC 20590
Fax Number: 617-494-2783

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John A. Poulakos, Manager Ms. Patricia A. Poulakos, Owner
Contact Information
Principal: Mr. John A. Poulakos, Manager
Business Category

Deck Builder Gazebos Patio & Deck Builders Patio, Porch & Deck Enclosures Fence Contractors Furniture - Outdoor Outdoor Kitchens Exterior Structures - Gazebos, Arbors, Pergolas All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

Valley of Wisconsin, LLC sells the following brand(s): Active Yards, Aurora Lighting, Azek, Deckorators, Dekor, Dryspace, Evergrain, Fairway, Fastenmaster Products, Fencescape, Fiberon, Fortress, Gossen, Highpoint Lighting, Lumberock, Maine Ornamental, Penofin, RainEscape, Specrail, Timbertech , Vinylworks, Wahoo, Woodway

Valley of Wisconsin, LLC offers the following product(s): Deck Drainage Systems, Deck Finishes, Decking materials and accessories, Decking Railing Accessories and Components, Fasteners, Fencing Materials Composite,Vinyl, Aluminum and Cedar, Outdoor Lighting, Railing Systems Composite,Vinyl,Aluminum and Wood

Hours of Operation
Monday-Friday: 8-4, Sat: 8-12 -Evening & weekend hours available upon request
Method(s) of Payment
Service Area
Industry Tips
Contractor Certification (Dwelling) Hiring a Home Improvement Contractor-Tips

Customer Review Rating plus BBB Rating Summary

Valley of Wisconsin, LLC has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.