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BBB Business Review

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BBB Accredited Business since

NuStone Transformations

Phone: (262) 677-0400 Fax: (262) 677-0500 N173W21130 Northwest Passage, Jackson, WI 53037 http://www.nustonetransformations.com/



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Description

This company offers refacing of existing and new construction countertops for residential, commercial and industrial properties. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that NuStone Transformations meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for NuStone Transformations include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews on NuStone Transformations
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 4

Additional Information

BBB file opened: March 22, 2004 Business started: 06/20/2003 in WI Business started locally: 06/20/2003 Business incorporated 05/27/2003 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov
Phone Number: (608) 261-8467
dsps@wisconsin.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Ann Walters, President
Contact Information
Principal: Ms. Ann Walters, President
Business Category

Countertops Stone - Natural Marble & Granite Installation, Stonework Fabrication Kitchen & Bath Design Bathroom Remodeling Cabinet Refacing Kitchen Cabinet Refacing Kitchen Remodeling Countertop - Fabrication Kitchen Cabinets - Refinishing, Refacing & Resurfacing Kitchen & Bath - Design & Remodeling Granite Finish Carpentry Contractors (NAICS: 238350)

Hours of Operation
M: Closed
T: 9:00 AM - 4:00 PM
W: 9:00 AM - 4:00 PM
Th: 9:00 AM - 7:00 PM
F: 9:00 AM - 4:00 PM
S: 10:00 AM - 2:00 PM
Su: Closed
Method(s) of Payment
Cash, Credit Card or Enerbank Financing
Alternate Business Names
Vesta II LLC
Additional Information

This company has indicated to the BBB that they do not pull residential building permits

Industry Tips
Contractor Certification (Dwelling) Hiring a Home Improvement Contractor-Tips Home Improvements

Customer Review Rating plus BBB Rating Summary

NuStone Transformations has received 4.34 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.