Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

QuarryStone Solid Surface

Phone: (920) 235-1099 Fax: (920) 232-3600 View Additional Phone Numbers 4750 County A, Oshkosh, WI 54901 http://www.quarrystone.net


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers manufacturing of QuarryStone, a decorative seamless surface material used for counter tops, shower and tub surrounds, and wall panels. Other solid surface products include accent trim, archway enhancements, award and plaque mountings, back splashes, bookcases and corner wall shelves,  chair rails, cornices, features for air and water craft, display areas, door frames, executive desks and work stations, conference tables, computer stations, reception areas, fireplace surrounds, food and wet bars, hand rails, islands, laundry room/restroom surfaces, horizontal and vertical letter files, mirror accents, mop boards, outdoor benches and table tops, peninsulas, picture frames, etched and layered logos and mission statements, transaction counters, valances, vanity bowls and tops, wall panels, window frames, and sills. The company also offers custom outdoor kitchen and furniture counters and tabletops.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that QuarryStone Solid Surface meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for QuarryStone Solid Surface include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on QuarryStone Solid Surface
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: February 15, 2006 Business started: 04/09/1998 in WI Business started locally: 04/09/1998 Business incorporated 01/29/2008 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov/sb/SB-HomePage.html
Phone Number: 608-266-2112
dsps@wisconsin.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bill Struensee, President/CEO Mr. Greg Ramsdell , Office Manager
Contact Information
Principal: Mr. Bill Struensee, President/CEO
Business Category

Countertop - Fabrication Bathroom Remodeling - Walk-In Tubs Countertops Marble & Granite Installation, Stonework Fabrication Shower Pan Replacement Kitchen & Bath Design Outdoor Kitchens Construction Machinery Manufacturing (NAICS: 333120)

Hours of Operation
7am - 7pm Weekdays; showroom hours 9am - 6pm, evenings and Saturdays by appointment.
Service Area
Factory direct installation to the Fox Valley, Fond du Lac, Oshkosh, Neenah, Menasha, Appleton, Kimberly, Kaukauna, Green Bay, Milwaukee, Madison and surrounding areas. Ships nationwide.
Alternate Business Names
Quarrystone, LLC
Industry Tips
Contractor Certification (Dwelling) Construction Laws-Wisconsin Residential Home Improvements

Customer Review Rating plus BBB Rating Summary

QuarryStone Solid Surface has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.