BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

IOD Incorporated

Phone: (920) 469-5000 Fax: (920) 469-5010 View Additional Phone Numbers 1030 Ontario Rd, Green Bay, WI 54311 http://www.iodincorporated.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for IOD Incorporated include:

  • 4 complaint(s) filed against business

Factors that raised the rating for IOD Incorporated include:

  • Length of time business has been operating
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

3 Customer Reviews on IOD Incorporated
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: November 02, 1998 Business started: 01/01/1989 Business started locally: 05/15/1996 Business incorporated 05/15/1996 in WI
Type of Entity

Corporation

Business Management
Ms. Terry LaViolette, AR Operations Manager Mr. Kevin Rukamp, CFO Mr. Brian Whiteside, President Mr. Michael Wickman, Owner
Contact Information
Principal: Ms. Terry LaViolette, AR Operations Manager
Business Category

Copy & Duplicating Service Management Consultants Photo Copying

Products & Services

IOD Incorporated offers the following product(s): HIM solutions that help hospitals, healthcare systems and clinics nationwide streamline and simplify the end-to-end HIM workflow

Alternate Business Names
Information Management Corporation

Customer Review Rating plus BBB Rating Summary

IOD Incorporated has received 3.23 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.