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BBB Business Review

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Description

This company specializes in commercial and residential contracting services, including roofing, siding, windows, gutters and disaster restoration.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that ARC Contracting of Wisconsin, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ARC Contracting of Wisconsin, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

11 Customer Reviews on ARC Contracting of Wisconsin, Inc
Customer Experience Total Customer Reviews
Positive Experience 9
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 11

Additional Information

BBB file opened: August 07, 2007 Business started: 01/01/2005 in WI Business started locally: 01/01/2005 Business incorporated 08/19/2011 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov/sb/SB-HomePage.html
Phone Number: 608-266-2112
dsps@wisconsin.gov

Type of Entity

Corporation

Business Management
Mr. Jesse L.N. Chase, Owner Mr. Adam Bensman, General Manager
Contact Information
Customer Contact: Mr. Adam Bensman, General Manager
Principal: Mr. Jesse L.N. Chase, Owner
Related Businesses
ARC Restoration
Business Category

Contractors - General Gutters & Downspouts Roofing Contractors Siding Contractors Windows - Installation & Service Fire & Water Damage Restoration Residential Remodelers (NAICS: 236118)

Products & Services

ARC Contracting of Wisconsin, Inc sells the following brand(s): Amcraft Windows, GAF, Kolbe Windows, Mastic

ARC Contracting of Wisconsin, Inc offers the following product(s): Gutters, Roofing, Siding, Windows

Method(s) of Payment
Check
Cash
Visa, Mastercard, Discover
Home Projects® financing through Wells Fargo
Refund and Exchange Policy
All ARC quality installations are backed by our 5 year labor warranty.
Alternate Business Names
ARC Contracting
Industry Tips
Contractor Certification (Dwelling) Construction Laws-Wisconsin Residential

Customer Review Rating plus BBB Rating Summary

ARC Contracting of Wisconsin, Inc has received 4.82 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.