BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Polk-Burnett Electric Cooperative

Phone: (715) 646-2191 View Additional Phone Numbers 1001 State Road 35, Centuria, WI 54824 http://www.polkburnett.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers the distribution of electricity to rural areas.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Polk-Burnett Electric Cooperative include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Polk-Burnett Electric Cooperative
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 24, 2001 Business started: 01/01/1938 Business started locally: 01/01/1938 Business incorporated 06/04/1938 in WI
Type of Entity

Cooperative Association

Business Management
Mr. William Schmidt, General Manager
Contact Information
Principal: Mr. William Schmidt, General Manager
Business Category

Consumers Cooperative Organizations Electric Companies Gas - Propane

Hours of Operation
M: 8:00 AM - 4:30 PM
T: 8:00 AM - 4:30 PM
W: 8:00 AM - 4:30 PM
Th: 8:00 AM - 4:30 PM
F: 8:00 AM - 4:30 PM
Service Area
Polk & Burnett Counties.

Customer Review Rating plus BBB Rating Summary

Polk-Burnett Electric Cooperative has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.