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Find a Location

Time Investment Company, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTime Investment Company, Inc.

    Consumer Finance Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/1994

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Time Investment Company, Inc. offers direct sale financing.

    Business Details

    This is a multi-location business.

    Find a Location

    Time Investment Company, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      100 N 6th Ave, West Bend, WI 53095-3306
      BBB File Opened:
      11/4/1992
      Years in Business:
      43
      Business Started:
      1/1/1981
      Business Started Locally:
      1/1/1981
      Business Incorporated:
      1/2/1990
      Accredited Since:
      11/1/1994
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Time Investment Co.
      Business Management
      • Thomas A. Hafeman, President
      • John Hafeman, Vice President
      • Jayne Peplinski, Manager of Human Resources
      • Mike Hafeman, Chairman
      • Todd W. Figard, Director of Compliance
      Contact Information

      Principal

      • Thomas A. Hafeman, President
      • Todd W. Figard, Director of Compliance

      Customer Contact

      • Thomas A. Hafeman, President
      • John Hafeman, Vice President
      • Jayne Peplinski, Manager of Human Resources
      • Mike Hafeman, Chairman
      • Todd W. Figard, Director of Compliance
      Additional Contact Information

      Fax Numbers

      • (262) 334-1092
        Primary Fax

      Phone Numbers

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/14/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I have automatic payments for my monthly payments with time investment CO. They have had problems with their system which does not load automatic payments and they even told me that they had the wrong number for my account number. In August they did not charge the account because according to them the automatic payment was not set up and in July I in a call asked for third time that please setup automatic payments. I ask for the record call and they toll me they cut the call on the part I mentioned my bank instructions. My account is clear I dont have any payments being or pass due. The report one week ago on December 7 a late payment for August and my credit score drop down -66 points. I demand from Time Investment to fix immediately that problem is affecting me a lot Im very careful with my credit and something like that destroyed my record. Also Im in the buying process for a new house and You can imagine how much this problem is affecting my purchase. Please help me with this issue thank *******************
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shannon G

      1 star

      03/29/2024

      Beware of Time Investment and their illegal practice. They are professional scammers. They will send you 3 bills all of which are continually sent after the due date so you accrue a late fee. I have had over a dozen phone calls with this company. AVOID AT ALL COST. They tell you to set up automatic payments DO NOT. Their website does not work and they will take out multiple times a month for multiple different amounts. We have calculated how much we have paid them (interest excluded) and it is nowhere near what they show. Scammers !!! They should be shut down immediately. I will be contacting the police to file a report as well.

      Time Investment Company, Inc. Response

      04/11/2024

      Customer satisfaction is very important to us and we are sorry to hear that you are experiencing issues with receiving your mailed statements. We do mail statements 20 days prior to your due date, if they are not arriving until after your due date you should check with the postal service to determine why they are being delayed. We also offer electronic statements as an option which are also sent 20 days prior to the due date. If a payment is not made on time we will send reminder letters. If you see different amounts that would be a result of late fees or returned payment fees for insufficient funds. Late fees are only assessed after a 10 day grace ******* Your are not currently setup on automatic payments and have not been since 2022. There is no record of multiple charges in the same month when you were on automatic payments. We are committed to working with you to address and resolve your concerns. One of our servicing managers will reach out to you soon so we can determine the what we can do to provide better service to you.

      Local BBB

      BBB Serving Wisconsin

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