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BBB Business Review

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BBB Accredited Business since

Callen Construction, Inc.

Additional Locations

Phone: (414) 529-5509 Fax: (414) 529-3827 S63W13131 Janesville Rd, Muskego, WI 53150 http://www.CallCallen.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Callen offers remodeling contractor services which include the following: replacement windows, bow & bay windows, entry doors, patio doors, storm windows & doors, siding, roofing, overhang & trim, gutters, downspouts, gutter protection, skylights, bathroom remodel, kitchen remodel, finished basements, attic conversions and interior living spaces.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Callen Construction, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Callen Construction, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

9 Customer Reviews on Callen Construction, Inc.
Customer Experience Total Customer Reviews
Positive Experience 8
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 9

Additional Information

BBB file opened: June 01, 1986 Business started: 04/01/1986 in WI Business started locally: 04/01/1986 Business incorporated 04/29/1986 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave., Room 112, Madison WI 53703
http://www.dsps.wi.gov
Phone Number: (608) 266-2112
Fax Number: (608) 267-0644
dsps@wisconsin.gov

Type of Entity

Corporation

Business Management
Mr. Phillip J. Callen Jr., Vice President Mrs. Christi Pryor, Marketing Coordinator
Contact Information
Principal: Mr. Phillip J. Callen Jr., Vice President
Customer Contact: Mrs. Christi Pryor, Marketing Coordinator
Business Category

Construction & Remodeling Services Windows - Installation & Service Doors Storm Windows & Doors Windows Contractor - Flat Roof Doors - Installation Bathroom Remodeling Basement - Remodeling Doors - Patio Exterior Designers Kitchen Remodeling Remodeling Services Windows & Doors - Installation & Service Doors - French Kitchen & Bath - Design & Remodeling Contractors - General Gutters & Downspouts Home Improvements Patio, Porch & Deck Enclosures Roofing Contractors Siding Contractors Residential Remodelers (NAICS: 236118)

Products & Services

Callen Construction, Inc. sells the following brand(s): CraneBoard, GAF, Gutter Topper, Infinity from MARVIN, Mill Run, Pella, Waudena

Method(s) of Payment
Check, Cash, Visa, MasterCard, Discover, AMEX.  Financing Available.
Industry Tips
Contractor Certification (Dwelling) Construction Laws-Wisconsin Residential Home Improvements

Customer Review Rating plus BBB Rating Summary

Callen Construction, Inc. has received 4.85 out of 5 stars based on 9 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.