Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Madison Computer Works, Inc.

Phone: (608) 231-8000 Fax: (608) 231-8019 353 Island Dr, Madison, WI 53705

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers computer, network, and printer sales and service, Microsoft Office 365, cloud services, backup and security, malware removal.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Madison Computer Works, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Madison Computer Works, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: January 05, 1995 Business started: 01/01/1982 in WI Business started locally: 01/01/1982 Business incorporated 04/12/1983 in WI
Type of Entity


Business Management
Mr. Brian Lisse, President Ms. Jeanne Lisse, Controller
Contact Information
Principal: Mr. Brian Lisse, President
Business Category

Computers - Service & Repair Web Design Computers - Dealers Computers - Cable & Installation Other Computer Related Services (NAICS: 541519)

Products & Services

Madison Computer Works, Inc. sells the following brand(s): Acer, AMD, Canon, Cisco, Frontier, Fujitsu, Gillware, HP, Intel, Lenovo, Microsoft, Samsung, Seagate, Webroot, Western Digital

Madison Computer Works, Inc. offers the following product(s): Backup and recovery, Cloud Services, Computers, Network equipment, Printers, Repair and upgrades, Security , Software, Tablets

Method(s) of Payment
Cash, Check, Credit Card.
Refund and Exchange Policy
30-day refund policy for un-opened/unused new products.  Receipt must be presented.  Restock fees may apply. No returns or refunds allowed for special-order items. 
Industry Tips
Laptop Security

Customer Review Rating plus BBB Rating Summary

Madison Computer Works, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.