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BBB Business Review

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BBB Accredited Business since

Computer Doctor WIS, LLC

Phone: (262) 542-1110 Fax: (262) 542-1905 W220N1560 Jericho Ct Ste 9, Waukesha, WI 53186

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company states that they offer computer service in both residential and commercial markets, including computer repair upgrades, installation/set-up, purchase of new and used custom built PCs and website hosting and creation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Computer Doctor WIS, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Computer Doctor WIS, LLC include:

  • 4 complaint(s) filed against business

Factors that raised the rating for Computer Doctor WIS, LLC include:

  • Length of time business has been operating
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Computer Doctor WIS, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 11, 1996 Business started: 01/01/1982 in WI Business started locally: 01/01/1982 Business incorporated 03/09/2000 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ted Kieper, President
Contact Information
Principal: Mr. Ted Kieper, President
Business Category

Computers - Service & Repair Web Design Internet - Web Hosting Computer Printers Sales & Service Computers - Dealers Computers - Used Computers - Disaster Recovery Computer and Office Machine Repair and Maintenance (NAICS: 811212)

Alternate Business Names
Computer Doctor
Additional Information

According to information in Bureau files, it appears that this company is no longer in business. The phone numbers the Bureau had for this company are disconnected, and directory assistance does not have a listing for this company. The Bureau's mail to this company has been returned as undeliverable. If you have an unresolved dispute with this company you may wish to seek legal advice.

Industry Tips
Laptop Security

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.