BBB Accredited Business since
Phone: (608) 244-9466 Fax: (608) 223-0940 850 E Broadway, Madison, WI 53716
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This company offers chimney cleaning and repair, chimney building, fireplace repairs and new gas or wood fireplace/inserts.
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A BBB Accredited Business since
BBB has determined that Hansen & Sons Chimney & Fireplace Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Hansen & Sons Chimney & Fireplace Co. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. William Hussel, Owner Mr. Todd Kuwik, General Manager
Related BusinessesChimney Doctors
Chimney Builders & Repair Home Improvements Mason Contractors Fireplaces Chimney Cleaning Chimney Cleaning Equipment & Supplies Contractors - Retaining Wall Masonry Contractors (NAICS: 238140)
Products & Services
Hansen & Sons Chimney & Fireplace Co. sells the following brand(s): Regency
Hours of Operation
|M||:||8:00 AM - 4:00 PM|
|T||:||8:00 AM - 4:00 PM|
|W||:||8:00 AM - 4:00 PM|
|Th||:||8:00 AM - 4:00 PM|
|F||:||8:00 AM - 4:00 PM|
|S||:||9:00 AM - 3:00 PM|
Refund and Exchange PolicyThis company has a "You Cant' Make a Mistake" Policy:
- No Mess Guarantee
- 100% money back guarantee
- Lifetime Warranty - most items
- Guarantee low price policy
Service AreaAll of Dane County
Alternate Business NamesHansen & Sons MW Industries of Wisconsin, Inc.
Industry TipsContractor Certification (Dwelling) Home Improvements
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview