BBB Business Review
BBB Accredited Business since
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This company offers carpet and upholstery cleaning for residential homes, recreational vehicles and commercial/business markets. This business also specializes in water damage restoration.
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A BBB Accredited Business since
BBB has determined that The Dry Guys meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for The Dry Guys include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Jamie Johnson, Owner Mr. Michael A. Johnson, Owner
Carpet & Rug Dyers Tile & Grout Cleaning Water Damage Restoration Upholstery & Carpet Cleaning Recreational Vehicles - Carpet & Upholstery Cleaning Carpet & Rug Cleaners Other Support Activities for Water Transportation (NAICS: 488390)
Products & Services
The Dry Guys sells the following brand(s): Host Dry Extraction System
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
|24/7 Emergency Service available|