BBB Business Review

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This business is not BBB accredited.

Professional Floor Covering, Inc.

Phone: (920) 887-9972 Fax: (920) 887-9992 1628 N Spring St Ste A, Beaver Dam, WI 53916

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This company offers the sales and installation of floor coverings, cabinets, countertops and window treatments.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Professional Floor Covering, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Professional Floor Covering, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 14, 1999 Business started: 01/01/1988 in WI Business started locally: 01/01/1988 Business incorporated 05/07/2003 in WI
Type of Entity


Business Management
Mr. Randy A. Warmka, President
Contact Information
Principal: Mr. Randy A. Warmka, President
Business Category

Carpet & Rug Dealers - New Countertops Floor Materials - Retail Kitchen Cabinets & Equipment - Household Resilient & Vinyl Flooring Floors - Hardwood Floors - Laminate

Products & Services

Professional Floor Covering, Inc. sells the following brand(s): 6-Square Cabinets, Beaulieu, Cambria, Comfortex, Congoleum, Corian, Formica, Hanstone, Hunter Douglas, IVC Flexitec, Lauzon, Mannington, Meganite, Mohawk, Mullican, Nevamar, Pionite, QuickStep, Samsung, Tarkett, Wilsonart, Zodiac

Professional Floor Covering, Inc. offers the following product(s): area rugs, cabinets, carpet, ceramic tile, countertops, floor covering products, hardwood, laminate, luxury vinyl plank, luxury vinyl tile, vinyl

Method(s) of Payment
We accept Visa, Mastercard, Discover and Checks/Cash.  We also have Mohawk special financing through Synchrony Financial.
Refund and Exchange Policy
No returns on special orders, remnants or close out specials.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.