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BBB Business Review

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BBB Accredited Business since

Service Plus Carpet Cleaning, Restoration & Janitorial

Phone: (608) 212-5051 Fax: (608) 839-0263 4611 Dovetail Dr Ste 7, Madison, WI 53704 http://servicepluscarpets.com


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Description

This company specializes in carpet, rug & upholstery cleaning (with organic/green pre-treatment), carpet repair & stretching, dehumidifying, flood assistance & water damage restoration & cleaning, janitorial services including floor maintenance (waxing, polishing & cleaning), tile, textile & grout cleaning, odor control & pet stain removal.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Service Plus Carpet Cleaning, Restoration & Janitorial meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Service Plus Carpet Cleaning, Restoration & Janitorial include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Service Plus Carpet Cleaning, Restoration & Janitorial
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 29, 1996 Business started: 08/01/1991 in WI Business started locally: 08/01/1991 Business incorporated 07/01/1996 in WI
Type of Entity

Corporation

Business Management
Mr. Joe Brennan, Owner/Operator
Contact Information
Principal: Mr. Joe Brennan, Owner/Operator
Business Category

Carpet & Rug Cleaners Fire & Water Damage Restoration Floor Waxing, Polishing & Cleaning Janitor Service Odor Neutralizer Tile & Grout Cleaning Water Damage Restoration Upholstery & Carpet Cleaning Hardwood Floor Maintenance Organic/Green Products Carpet & Rug Repair Dehumidifying Equipment Carpet and Upholstery Cleaning Services (NAICS: 561740)

Products & Services

Service Plus Carpet Cleaning, Restoration & Janitorial sells the following brand(s): Teflon Carpet Protector

Hours of Operation
M: 10:00 AM - 5:00 PM
T: 10:00 AM - 5:00 PM
W: 10:00 AM - 5:00 PM
Th: 10:00 AM - 5:00 PM
F: 10:00 AM - 5:00 PM
S: 8:00 AM - 2:00 PM
24 hours a day, seven days a week emergency water restoration service.
Service Area
Madison and Dane county
Alternate Business Names
Service Plus Carpet Cleaning, Restoration & Janitorial, Inc.
Industry Tips
Carpet Cleaning Services-How to Get Your Money's Worth
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.