BBB Business Review

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This business is not BBB accredited.


Phone: (414) 545-3350 View Additional Phone Numbers 1514 S. 57th St., West Allis, WI 53214

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers home and residential cleaning and janitorial services, including carpet and upholstery, move-in and move-out cleaning, and power washing.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for RenoNation include:

  • 1 complaint(s) filed against business that were not resolved

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Additional Complaint Information

On June 4, 2012, Byron Hoaglan, owner of B-Clean Home & Corporate Cleaning, advised the BBB that they would no longer be responding to complaints brought to their attention by the BBB.

Customer Reviews Summary Read customer reviews

1 Customer Review on RenoNation
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: December 01, 2011 Business started: 11/01/2010 in WI Business started locally: 11/01/2010
Type of Entity

Sole Proprietorship

Business Management
Mr. Byron R. Hoaglan, Owner
Contact Information
Principal: Mr. Byron R. Hoaglan, Owner
Business Category

Carpet & Rug Cleaners Upholstery & Carpet Cleaning

Alternate Business Names
B Clean Home & Corporate Cleaning BCH-HMD (Carpet Cleaning)
Additional Information

RenoNation was formerly known as "BCH-HMD SP" and "B Clean Home & Corporate Cleaning."

Industry Tips
Carpet Cleaning Services-How to Get Your Money's Worth

Customer Review Rating plus BBB Rating Summary

RenoNation has received 4.55 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.