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BBB Business Review

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BBB Accredited Business since

Paul's Carpet & Furniture Cleaning, Inc.

Phone: (262) 966-0600 Fax: (262) 966-0600 View Additional Phone Numbers N71W34223 Northern Lights Dr, Oconomowoc, WI 53066 http://www.paulscarpetcleaning.com



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Description

This firm offers carpet and upholstery cleaning, water damage restoration, water extraction and automobile and recreational vehicle cleaning.  They also clean air duct and dryer vents, tile and grout and provide deodorization services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Paul's Carpet & Furniture Cleaning, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Paul's Carpet & Furniture Cleaning, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Paul's Carpet & Furniture Cleaning, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: November 02, 2004 Business started: 01/01/1990 in WI Business started locally: 01/01/1990 Business incorporated: 01/03/1995 in WI
Type of Entity

Corporation

Business Management
Ms. Linda Starr, Vice President Mr. Paul J. Starr, President
Contact Information
Principal: Ms. Linda Starr, Vice President
Business Category

Carpet & Rug Cleaners Drapery & Curtain Cleaners Duct Cleaning Fire & Water Damage Restoration Carpet and Upholstery Cleaning Services (NAICS: 561740)

Method(s) of Payment
Checks, Cash, MasterCard, Visa and Discover
Industry Tips

This business does not perform lead abatement, asbestos abatement, or mold remediation.

Industry Tips
Carpet Cleaning Services-How to Get Your Money's Worth

Customer Review Rating plus BBB Rating Summary

Paul's Carpet & Furniture Cleaning, Inc. has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.