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Find a Location

Baldwin LightStream has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Baldwin LightStream

      930 Maple St Baldwin, WI 54002-9251

      BBB Accredited Business
    • Baldwin LightStream

      PO Box 420 Baldwin, WI 54002-0420

      BBB Accredited Business

    Business ProfileforBaldwin LightStream

    Cable Installation
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/20/2014

    Years in Business: 123

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Baldwin Telecom specializes in and provides Fiber-optic Internet, phone, and cable services.

    Business Details

    This is a multi-location business.

    Find a Location

    Baldwin LightStream has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Baldwin LightStream

        930 Maple St Baldwin, WI 54002-9251

        BBB Accredited Business
      • Baldwin LightStream

        PO Box 420 Baldwin, WI 54002-0420

        BBB Accredited Business
      Location of This Business
      930 Maple St, Baldwin, WI 54002-9251
      BBB File Opened:
      4/9/1997
      Years in Business:
      123
      Business Started:
      8/17/1900
      Business Started Locally:
      8/17/1900
      Business Incorporated:
      8/17/1900
      Accredited Since:
      11/20/2014
      Type of Entity:
      Corporation
      Alternate Business Name
      • BTI
      • Baldwin Telecom
      • Baldwin Telecom, Inc.
      Business Management
      • Matt A. Sparks, Owner
      • Ruth Brenne, Office Manager
      Contact Information

      Principal

      • Matt A. Sparks, Owner

      Customer Contact

      • Matt A. Sparks, Owner
      • Ruth Brenne, Office Manager
      Additional Contact Information

      Fax Numbers

      • (715) 684-4747
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/21/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      The fiber optics were sleeved through flexible conduit. They used pvc couplings on flexible conduit between the box outside and our board on the inside. Originally they put the box on the ledger board where our deck was too be mounted. They moved it down but did not repair the previous hole. They just tape over it. I called to let them know that communications wire, including fiber optics, is included under the ***************** Code. The way they ran it is in violation of that code. They told me it's not covered because it's not electrical. I would like them to run it correctly and fix the hole they taped over. Thanks for your time. It was either last summer this happened, or the summer of 2020. There was no option for over a year, but I think it might have been the summer of 21.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gloria W

      1 star

      11/13/2023

      Absolutely horrible service! Please help our community! Our problems with cable tv continue daily.

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

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