BBB Business Review

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This business is not BBB accredited.

DirectBuy of Northern Wisconsin

Phone: (920) 560-3970 Fax: (920) 560-3980 3829 E Calumet St Ste 400, Appleton, WI 54915

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This company is a wholesaler & distributor, buying club & group purchasing service.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews on DirectBuy of Northern Wisconsin
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 25, 2013 Business started: 07/01/2013 in WI Business started locally: 07/01/2013 Business under new ownership as of: 06/29/2013 Business incorporated 04/10/2013 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bradley E. Marchildon, Owner
Contact Information
Principal: Mr. Bradley E. Marchildon, Owner
Business Category

Buying Clubs & Group Purchasing Service All Other General Merchandise Stores (NAICS: 452990)

Products & Services

DirectBuy of Northern Wisconsin sells the following brand(s): Over 700 of the most popular brand names.

DirectBuy of Northern Wisconsin offers the following product(s): Appliances, Area Rugs, Artwork, Cabinets,, Electronics, Flooring, Furniture, Lighting fixtures, Mattresses, Plumbing fixtures, Window Treatments, Windows & Siding

Hours of Operation
M: 10:00 AM - 6:00 PM
T: 10:00 AM - 6:00 PM
W: 10:00 AM - 6:00 PM
Th: 10:00 AM - 6:00 PM
F: 10:00 AM - 6:00 PM
S: 10:00 AM - 3:30 PM
Members: Tuesday - Thursday: 12:00PM - 8:00PM Saturday: 10:00AM - 5:00PM Warehouse: Monday - Friday: 10:00AM - 6:00PM Saturday: 10:00AM - 3:30PM
Method(s) of Payment
Visa, Mastercard, Discover, check, cash.
Refund and Exchange Policy
Varies per manufacturer and supplier.
Service Area
Northeast Wisconsin & Upper Michigan
Alternate Business Names
Direct Advantage BEM, LLC
Industry Tips
Buying Clubs

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.