Customer ReviewsforAmerican Marine & Motorsports Super Center

First, I picked out the boat I wanted which was on the showroom floor. The salesperson said that boat would be taken off of the showroom floor and put into storage until they got my black colored motor in, seeing I was buying the boat and motor. The salesperson tried to sell me a white colored boat motor or I would have to wait up to 2 months for a black colored motor at the same price he originally quoted me on the white one. I decided to wait for the black motor because it was what I really wanted. I signed papers to buy the boat & motor and put down a $3,000 down payment. I waited for a phone call when the black motor came in. After a month, I happened to be in their area and dropped in for a statis report. I walked up to "my" boat which was still on the showroom floor. HOW MANY PEOPLE were in and out of "my" boat? I was told it would be taken off the showroom floor. They had no update on the motor and was told to wait. When the motor came in, (7 weeks later), the accounting dept told me I needed to put down another $500 down on the deal before getting the boat & motor. I took the boat home. After taking the boat on the lake the very first time, I had water in the back storage compartments (above the deck) and in the lower bottom of the boat. THERE SHOULD BE NO WATER IN A BOAT. I took the boat back to American Marina and they didn't even take the boat off of the trailer to test why water is getting into the storage compartments. They broke 1 of the trailer lights, replaced it and l eft it in the back end of the boat, and didn't tell me about it. I was nothing was wrong with the boat. I called the manufacturer & they said I had to work with the dealer. I took the boat on vacation and had water in the boat in storage and lower deck. Took the boat back again and American Marina flooded my boat with water up to the console. Why? I am trying to find out how water is getting into the boat, not how it is getting out. All departments should close their doors!!!!!

Let me explain the situation. First of all we waited for months after it was supposed to be there and when we finally got it, there was damage. This a brand new 2021 boat we ordered and expected it to be that way - new. The fact they didnt even compensate for the damages that were clear as day on that boat when we went to pick it up, was ridiculous. Scratches and dents the boat and trailer. Ridiculous.