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This company offers the purchase and installation of Walk-in Bathtubs. Services include, but are not limited to: walk-in bathtubs, tub-to step in shower conversions, anti-slip floor treatments, grab bars, portable wheelchair ramps, raised height toilets, tub and shower refinishing. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Walk in Tubs of Wisconsin meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Walk in Tubs of Wisconsin
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: February 04, 2013 Business started: 03/15/2012 in WI Business started locally: 03/15/2012 Business incorporated 03/15/2012 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave., Room 112, Madison WI 53703
Phone Number: (608) 266-2112
Fax Number: (608) 267-0644

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Kent Strong, Managing Director Mr. Patrick M. Flannick, Managing Director Mr. Sean P. Flannick, Managing Director
Contact Information
Principal: Mr. Kent Strong, Managing Director
Business Category

Bathroom Remodeling - Walk-In Tubs Fiberglass - Bathtubs & Showers Wheel Chair Lifts & Ramps Bathtubs & Sinks - Repair & Refinish Bathroom Accessories Shower Doors & Enclosures Toilet Seats Shower Pan Replacement Bathroom Remodeling Bathtub Refinishing Other Building Finishing Contractors (NAICS: 238390)

Products & Services

Walk in Tubs of Wisconsin sells the following brand(s): Therapy Tubs, Whisper Spa Walk-In Bathtubs

Walk in Tubs of Wisconsin offers the following product(s): Anti-Slip Floor Coatings, Comfort Height Toilets, Existing Tub Inserts, Grab Bars, Handheld Shower Heads, Tub to Shower Conversions, Walk-In Bathtubs

Method(s) of Payment
Cash, Check, MasterCard, VISA, and Discover
Service Area
Alternate Business Names
F & S Direct, LLC
Additional Information

This company states that they do not pull residential building permits. 

Industry Tips
Hiring a Home Improvement Contractor-Tips Home Improvements

Customer Review Rating plus BBB Rating Summary

Walk in Tubs of Wisconsin has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.