BBB Business Review
BBB Accredited Business since
Phone: (414) 761-1000 Fax: (414) 918-0905 View Additional Phone Numbers 11200 W Plank Ct Corporate Center, Wauwatosa, WI 53226
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This company offers bank products and services including savings, checking, money market accounts, certificates of deposit, business banking, home equity loans, lines of credit and commercial loans.
A BBB Accredited Business since
BBB has determined that WaterStone Bank SSB meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for WaterStone Bank SSB include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Federal Deposit Insurance Corporation
550 17th St. NW, Washington DC 20429
Phone Number: (877) 275-3342
Type of Entity
Business ManagementMr. Douglas Gordon, President and CEO Mr. William F. Bruss, Sr. VP Ms. Kelli Glatczak, Assistant Vice President of Deposit Servicing Mr. Allan Hosack, CFO Ms. Becky Krueger, Community President, Waukesha branch Ms. Shannon Loper, Community President, Oconomowoc/Lake County Branch Ms. Megan McCoy, Director of Marketing
Banks Savings & Loan Associations Savings Institutions (NAICS: 522120)