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BBB Business Review

BBB Accredited Business since

Tri City National Bank

Additional Locations

Phone: (414) 761-1610 Fax: (414) 761-2019 View Additional Phone Numbers 6400 S 27th St, Oak Creek, WI 53154

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Description

This company offers financial services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tri City National Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Tri City National Bank include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 9 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 4
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 9

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Tri City National Bank
See Trends in Complaints on Tri City National Bank

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Tri City National Bank
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Tri City National Bank

Additional Information

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BBB file opened: August 01, 1988 Business started: 10/23/1963 in WI Business started locally: 10/23/1963 Business incorporated: 11/20/1970 in WI
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Financial Institutions
P.O. Box 7846, Madison WI 53707-7846
http://www.wdfi.org
Phone Number: 608-261-9555

Nationwide Mortgage Licensing System
Wisconsin Department of Financial Institutions, 345 W. Washington Avenue, 4th Floor, Madison WI 53703
http://www.nmlsconsumeraccess.org
Phone Number: 608-261-7578
DFIMortgageBanking@wisconsin.gov

Type of Entity

Corporation

Business Management
Mr. Ronald Puetz, CEO/Chairman of the Board Mrs. Elizabeth Behrendt, Sr. VP & Operation Manager Mr. Mark Dandrea, Vice President & Manager Mr. Craig Dedrick, Sr. Vice President Mr. Joseph Domanik, VP & Manager Mrs. Georgia Franecki, VP & Manager Mr. Gary Grobner, Sr. Vice President Mr. Michael Koenen, Sr. Vice President & Manager Ms. Rene Kossow, Vice President & Manager Ms. April Kraft, Assistant VP & Manager Mr. Jeffrey Kraus, Assistant VP & Manager Mr. Alan Luebben, VP & Manager Mr. Michael Moshe, Vice President & Manager Mr. Robert W. Orth, Executive Vice President Ms. Audrey Sellers, Vice President & Manager Mr. William Stube, Sr. Vice President & Manager Ms. Kristen Talbott, Vice President-Retail Banking Mr. Scott A. Wilson, Executive Vice President
Contact Information
Customer Contact: Mr. Gary Grobner, Sr. Vice President
Principal: Mr. Ronald Puetz, CEO/Chairman of the Board
Business Category

Banks

Alternate Business Names
Tri City Bankshares Corporation Tri City Investment Services
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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