BBB Business Review
BBB Accredited Business since
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This is a bank offering financial services which include personal and business banking services, checking and savings accounts, IRAs, CDs, offering loans for business and individuals including auto loans, home equity, mortgage loans, reverse mortgages, real estate loans, and lines of credit.
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A BBB Accredited Business since
BBB has determined that Tri City National Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Tri City National Bank include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Department of Financial Institutions
P.O. Box 7846, Madison WI 53707-7846
Phone Number: 608-261-9555
Nationwide Mortgage Licensing System
Wisconsin Department of Financial Institutions, 345 W. Washington Avenue, 4th Floor, Madison WI 53703
Phone Number: 608-261-7578
Type of Entity
Business ManagementMr. Craig Dedrick Sr., Executive Vice President Ms. Kristen Gagliano III, Vice President - Chief Risk Officer Mr. Gary Grobner Sr., Senior Vice President Mr. Frederick Klug Sr., Senior Vice President & CFO Ms. Laura Kramer III, Senior Vice President - Operations Manager Mr. Robert W. Orth Sr., President Mr. Ronald Puetz Sr., CEO/Chairman of the Board Ms. Jeri Sturino III, Senior Vice President - Loan Operations Ms. Kristen Talbott, Vice President-Retail Banking
Banks Loans Loans - Small Business Financial Services Investment Management Mortgage Lender Commercial Banking (NAICS: 522110)