BBB Business Review

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This business is not BBB accredited.

Jay's Certified Auto Repair, LLC

Phone: (715) 362-5153 1001 Coon St, Rhinelander, WI 54501

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This company offers auto repair services, including: air conditioning, brake service, diagnostic service, transmission service, auto lube & oil, power steering, shocks, steering & suspension, lubricating services, tune up & trailer hitches.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Jay's Certified Auto Repair, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 03, 2013 Business started: 01/01/2012 in WI Business started locally: 01/01/2012 Business incorporated 01/12/2012 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Christine J. Wilberding, Owner/Bookkeeper Mr. Jason J. Wilberding, Owner
Contact Information
Principal: Ms. Christine J. Wilberding, Owner/Bookkeeper
Principal: Mr. Jason J. Wilberding, Owner
Business Category

Auto Services Auto Lube & Oil - Mobile Auto Repair - Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Steering & Suspension Auto Repair - Power Steering Auto Services - Oil & Lube Auto Air Conditioning Equipment Auto Diagnostic Service Auto Repair & Service Auto Smog Inspection Lubricating Service - Automotive Trailer Hitches Transmissions - Automobile All Other Automotive Repair and Maintenance (NAICS: 811198)

Hours of Operation
M: 8:00 AM - 4:30 PM
T: 8:00 AM - 4:30 PM
W: 8:00 AM - 4:30 PM
Th: 8:00 AM - 4:30 PM
F: 8:00 AM - 4:30 PM
Service Area
Northern Wisconsin
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.