BBB Business Review

This Business is not BBB accredited

Great Lakes Quick Lube, LP

Additional Locations

Phone: (414) 755-0066 Fax: (414) 755-0060 2725 S. Moorland Road Ste 301, New Berlin, WI 53151 View Additional Email Addresses http://www.vioc.com ! There is an alert on Great Lakes Quick Lube, LP !

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Description

This company offers oil changes and automobile maintenance services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Great Lakes Quick Lube, LP include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 13 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

13 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 13
Total Closed Complaints 13

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Great Lakes Quick Lube, LP
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3

Additional Information

top
BBB file opened: January 25, 2005 Business started: 11/10/2004 in WI Business started locally: 11/10/2004 Business incorporated: 09/22/2004 in WI
Type of Entity

Franchisee

Business Management
Mr. Todd Bereznay, Operations Manager Mr. Drew Hardy, Claims Director
Contact Information
Principal: Mr. Todd Bereznay, Operations Manager
Principal: Mr. Drew Hardy, Claims Director
Business Category

Auto Services Auto Repair & Service Car Wash & Polish Lubricating Service - Automotive

Alternate Business Names
Great Lakes Lube L L C Valvoline Instant Oil Change Valvoline Oil Change Center
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

Customer Review Rating plus BBB Rating Summary

Great Lakes Quick Lube, LP has received 4.6 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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BBB reports on known significant government actions involving business' marketplace conduct.

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On 04/02/2012, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 12-24163. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to US Bankruptcy Court - Eastern District Wisconsin 517 E Wisconsin Ave Milwaukee WI 53202 for resubmission to that court. The case number should be entered on the form.