BBB Accredited Business since
Sound Decisions
Phone: (262) 633-8300 Fax: (262) 638-1456 1440 S. Green Bay Rd., Racine, WI 53406 http://www.brightpinkmailbox.com
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Description
This company specializes in the sales, installation & service of automotive accessories: audio & electronics, security systems: car alarms, anti-theft-deterrent devices, remote start systems, GPS navigation, digital mobile video & computer-intergraded peripherals as well as iPod & digital storage devices plus window tinting.
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BBB Accreditation
A BBB Accredited Business since
BBB has determined that Sound Decisions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Sound Decisions include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising/Sales Issues | 0 |
| Billing/Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee/Warranty Issues | 0 |
| Problems with Product/Service | 0 |
| Total Closed Complaints | 0 |
Definitions | BBB Complaint Process | File a Complaint against Sound Decisions
Customer Reviews Summary Read customer reviews
| Customer Experience | Total Customer Reviews |
|---|---|
| Positive Experience | 1 |
| Neutral Experience | 0 |
| Negative Experience | 0 |
| Total Customer Reviews | 1 |
Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Sound Decisions
Additional Information
topType of Entity
Corporation
Business Management
Mr. Christian M. Hilbert, OwnerContact Information
Business Category
Auto Service - Sound Systems Sales & Service Auto Service - Window Tinting Auto Services Global Positioning Systems Audio-Visual Equipment - Dealers Auto Alarms & Security Systems Auto Radios & Stereos - Sales & Repair Security Control Equipment & System Monitors
Products & Services
Sound Decisions sells the following brand(s): Alpine, Kenwood, Clarion, Eclipse, Stinger, Sanyo, Rosen, Myron & Davis, Delphi, Concept, MTV, Street Wires, Vanrad, Street Glow, Marine Radios, XM Radio, Sirius Radio,
Sound Decisions offers the following product(s): Coustic, Metra, Schoese, Control Audio, Ultra Start, Eiger, Vision, Ready 4 I-Pod, JL Audio, Memphis, Diamond, Phoenix Gold, Neon-Street Wire, LED-Street Wire, Speakers, AMPs, In Dash Stereo, Crossovers, Equalizers
Hours of Operation
Monday - Friday 8:30am to 6:00pmSaturday 8:30am to 4:00pm
Closed Sunday
Alternate Business Names
Sound Decisions, Inc.Industry Tips
Auto Repair and Services Protecting Your Auto Repair InvestmentWhat is a BBB Business Review?
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Professional AffiliationsX
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
