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BBB Accredited Business since

Sound Decisions

Phone: (262) 633-8300 Fax: (262) 638-1456 1144 S Airline Rd #C, Mt Pleasant, WI 53406

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This company specializes in the sales, installation & service of automotive accessories: audio & electronics, security systems: car alarms, anti-theft-deterrent devices, remote start systems, GPS navigation, digital mobile video & computer-intergraded peripherals as well as iPod & digital storage devices plus window tinting. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sound Decisions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sound Decisions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 13, 1994 Business started: 06/01/1972 in WI Business started locally: 06/01/1972 Business incorporated 01/01/2003 in WI
Type of Entity


Business Management
Mr. Christian M. Hilbert, Owner
Contact Information
Principal: Mr. Christian M. Hilbert, Owner
Business Category

Auto Service - Sound Systems Sales & Service Auto Service - Window Tinting Auto Services Global Positioning Systems Audio-Visual Equipment - Dealers Auto Alarms & Security Systems Auto Radios & Stereos - Sales & Repair Security Control Equipment & System Monitors Automotive Parts and Accessories Stores (NAICS: 441310)

Products & Services

Sound Decisions sells the following brand(s): Alpine, Kenwood, Clarion, Eclipse, Stinger, Sanyo, Rosen, Myron & Davis, Delphi, Concept, MTV, Street Wires, Vanrad, Street Glow, Marine Radios, XM Radio, Sirius Radio,

Sound Decisions offers the following product(s): Coustic, Metra, Schoese, Control Audio, Ultra Start, Eiger, Vision, Ready 4 I-Pod, JL Audio, Memphis, Diamond, Phoenix Gold, Neon-Street Wire, LED-Street Wire, Speakers, AMPs, In Dash Stereo, Crossovers, Equalizers

Alternate Business Names
Sound Decisions, Inc.
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Protecting Your Auto Repair Investment Read Before Signing

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.