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BBB Business Review

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BBB Accredited Business since

Mex Muffler and Brake Shop, LLC

Additional Locations

Phone: (608) 756-2693 Fax: (608) 362-0601 433 S Main St, Janesville, WI 53545 http://www.truststartshere.com/Mex_Muffler_and_brake_shop_


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers auto repairs for foreign, domestic, and light trucks.  Services include:  muffler/exhaust, brakes, oil/lube filter, and tires.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mex Muffler and Brake Shop, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mex Muffler and Brake Shop, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Mex Muffler and Brake Shop, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 10, 2009 Business started: 07/06/2005 in WI Business started locally: 07/06/2005 Business incorporated 06/17/2009 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Guadalupe Navarro, Owner Mr. Max Lozano, Manager
Contact Information
Customer Contact: Mr. Max Lozano, Manager
Principal: Ms. Guadalupe Navarro, Owner
Business Category

Auto Repair & Service Auto Repairing - Foreign Brake Service Lubricating Service - Automotive Mufflers & Exhaust Systems Truck Repair & Service Tire Dealers All Other Automotive Repair and Maintenance (NAICS: 811198)

Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

Customer Review Rating plus BBB Rating Summary

Mex Muffler and Brake Shop, LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.