Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Martin's Automotive Service, LLC

Phone: (262) 662-5080 Fax: (262) 662-5092 W230 S8750 Wynn Dr, Big Bend, WI 53103 http://www.martinsrepair.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company is an ASE Certified car repair facility offering full service auto repair and towing, as well as, licensed/ DOT approved emissions and emissions repair.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Martin's Automotive Service, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Martin's Automotive Service, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Martin's Automotive Service, LLC
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: July 21, 1998 Business started: 01/01/1987 in WI Business started locally: 01/01/1987 Business incorporated 01/01/2011 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Transportation
4802 Sheboygan Avenue, P.O. Box 7910, Madison WI 53707
http://www.dot.state.wi.us
Phone Number: (800) 924-3570
driverrecords.dmv@dot.wi.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Katie E. Runge , Owner Mr. Douglas M. Runge, Owner
Contact Information
Principal: Ms. Katie E. Runge , Owner
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Services Auto - Emissions Testing Auto Diagnostic Service General Automotive Repair (NAICS: 811111)

Products & Services

Martin's Automotive Service, LLC sells the following brand(s): NAPA Autocare Service Center

Hours of Operation
M: 7:30 AM - 5:30 PM
T: 7:30 AM - 5:30 PM
W: 7:30 AM - 5:30 PM
Th: 7:30 AM - 5:30 PM
F: 7:30 AM - 5:30 PM
Emissions Monday-Friday 8 a.m. to 5 p.m.
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

Customer Review Rating plus BBB Rating Summary

Martin's Automotive Service, LLC has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.