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BBB Business Review

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BBB Accredited Business since

Ken's Automotive

Additional Locations

Phone: (608) 251-1771 View Additional Phone Numbers 4715 Farwell St., Mc Farland, WI 53558 http://www.kensauto.biz


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers comprehensive auto repair services, including car care services, general services, undercar, heating and cooling, electrical, transmission, internal engine services, heavy-duty, towing, and miscellaneous services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ken's Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ken's Automotive include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Ken's Automotive
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 12, 1997 Business started: 03/21/1995 in WI Business started locally: 03/21/1995 Business incorporated: 03/21/1995 in WI
Type of Entity

Corporation

Business Management
Mr. Harland C. Hoveland, President
Contact Information
Principal: Mr. Harland C. Hoveland, President
Business Category

Auto Repair & Service Auto Repairing - Foreign Lubricating Service - Automotive Radiators - Automotive Towing - Automotive Transmissions - Automobile Auto Services Auto Repair - Vintage Auto Repair - Tune-Up Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service Automotive Parts and Accessories Stores (NAICS: 441310)

Products & Services

Ken's Automotive sells the following brand(s): Cooper Tires

Hours of Operation
M: 7:30 AM - 6:00 PM
T: 7:30 AM - 6:00 PM
W: 7:30 AM - 6:00 PM
Th: 7:30 AM - 6:00 PM
F: 7:30 AM - 6:00 PM
S: Closed
Su: Closed
Alternate Business Names
J & H Automotive, Inc.
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

Customer Review Rating plus BBB Rating Summary

Ken's Automotive has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.