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Find a Location

J & S Auto Care Specialists, Inc. has 1 locations, listed below.

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    Business ProfileforJ & S Auto Care Specialists, Inc.

    Auto Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/8/2013

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    J & S Auto Care Specialists, Inc. is a full service auto repair company including such services as heating/cooling, electrical, transmission replacement, underbody services, brake repair and replacement, computer diagnostics, shocks, struts, mufflers, engine performance repair diagnostics and replacement, factory scheduled maintenance, and tire mounting and balancing in Jefferson, Rock and Walworth counties in Wisconsin.

    Business Details

    Location of This Business
    4626 E Case Dr, Janesville, WI 53546-9774
    BBB File Opened:
    10/16/2012
    Years in Business:
    33
    Business Started:
    1/1/1991
    Business Started Locally:
    1/1/1991
    Business Incorporated:
    3/26/2001
    Accredited Since:
    2/8/2013
    Type of Entity:
    Corporation
    Business Management
    • Robert A. Turtenwald, Owner
    Contact Information

    Principal

    • Robert A. Turtenwald, Owner

    Customer Contact

    • Robert A. Turtenwald, Owner
    Additional Contact Information

    Fax Numbers

    • (608) 758-2585
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/17/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I had my vehicle in on 5/28/2021 because the original OEM oil pressure switch on my vehicle failed and was leaking oil. Shop offered to replace with an aftermarket switch because it had a warranty included and if it failed again it would be 100% covered. On 08/12/2021 oil pressure switch failed again. Car smoked behind me, pulled over, turned off the vehicle to prevent further damage. Vehicle was towed by insurance company to the above business. Shop confirmed oil pressure switch failed again and replaced with another aftermarket switch with a warranty on it, even though I was hesitant on not replacing with OEM brand. On 9/17/2021 my vehicle started smoking heavily after pulling out into traffic. Quickly pulled over and discovered vehicle on fire under the hood, oil switch failed again, leaked, got on exhaust, and ignited. Closed hood and called 911. Car is now likely totaled, unsafe and inoperable. I left message with business 9/16, waited over 24 hours with no response from business.
    Read More

    Customer Reviews

    0 Customer Reviews

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