BBB Business Review

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This business is not BBB accredited.

Integrity Auto Care Center LLC

Phone: (715) 231-3993 View Additional Phone Numbers 513 Oak Ave, Menomonie, WI 54751

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This company states the services include: Tires, Brakes, Alignment, Suspension, Air conditioning, Heating systems, Tune-up, Exhaust installation and repair, Carburetor overhaul and Fuel Injector service, Engine restoration and replacement, Transmission, Diagnostics, and 32-points vehicle inspection with full service oil.  They also refill propane tanks, RV's, cylinder tanks and folklifts.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Integrity Auto Care Center LLC include:

  • 1 complaint(s) filed against business that were not resolved

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Integrity Auto Care Center LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: March 12, 2010 Business started: 01/01/2009 in WI Business started locally: 01/01/2009 Business incorporated 02/04/2009 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U.S. Department of Transportation
400 7th Street, SW, Washington DC 20590
Fax Number: 617-494-2783

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Charles "Jake" W. Farrah, Owner
Contact Information
Principal: Mr. Charles "Jake" W. Farrah, Owner
Business Category

Auto Repair & Service Auto Repairing - Foreign Brake Service Lubricating Service - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Lube & Oil - Mobile Auto Repair - Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Services - Oil & Lube Tires - Commercial Sales & Service Auto Diagnostic Service General Automotive Repair (NAICS: 811111)

Products & Services

Integrity Auto Care Center LLC sells the following brand(s): Our brands include Interstate Batteries and Amsoil.

Hours of Operation
M: 7:30 AM - 5:00 PM
T: 7:30 AM - 5:00 PM
W: 7:30 AM - 5:00 PM
Th: 7:30 AM - 5:00 PM
F: 7:30 AM - 5:00 PM
Su: Closed
Saturday by appointment.
Service Area
Serving the Menomonie, Wheeler, Boyceville, Elk Mound, and Rock Falls areas.
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

Customer Review Rating plus BBB Rating Summary

Integrity Auto Care Center LLC has received 4.77 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.