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BBB Business Review

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Description

This family owned business provides full-service automotive repair, 15 minute quick lube, custom bent exhaust, and 24 Hour towing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Elkhorn Automotive & Tire Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Elkhorn Automotive & Tire Center include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Elkhorn Automotive & Tire Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: May 10, 2005 Business started: 11/01/2008 in WI Business started locally: 11/01/2008 Business incorporated 09/26/2008 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Federal Motor Carrier Safety Administration
400 Seventh Street, SW, Washington DC 20590
http://www.fmcsa.dot.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Brian G Becker, Owner Mrs. Jennifer M Becker, Co-Owner
Contact Information
Principal: Mr. Brian G Becker, Owner
Customer Contact: Mrs. Jennifer M Becker, Co-Owner
Business Category

Auto Repair & Service Auto Repairing - Foreign Brake Service Lubricating Service - Automotive Radiators - Automotive Road Service - Automotive Towing - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Perform, Race & Sport Equipment Auto Repair & Service - Equipment & Supplies Auto Lube & Oil - Mobile Auto Warranty Service Engines - Gasoline Alternators & Generators - Auto Repair Auto Electric Service All Other Automotive Repair and Maintenance (NAICS: 811198)

Method(s) of Payment
Cash, Check, Visa, Master Card, Discover, American Express, GE Money accepted
Alternate Business Names
Elkhorn Auto Services LLC
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

Customer Review Rating plus BBB Rating Summary

Elkhorn Automotive & Tire Center has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.